We offer free delivery within the Nairobi CBD. However, for deliveries outside the CBD, a nominal fee of Kes 300 will apply.

Delivery times may vary depending on your location. For orders within the Nairobi CBD, we strive to deliver as soon as possible. For upcountry deliveries, we will provide you with an estimated delivery time upon confirmation of your order.

We accept various payment methods, including cash on delivery and mobile money transfers.

Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund. If approved, we will initiate the refund to your original payment method within a reasonable timeframe.

Yes, we provide order tracking services. You will receive a tracking number or order status updates via email, allowing you to monitor the progress of your delivery.

Yes, most of our products come with a manufacturer's warranty. The warranty duration and coverage vary depending on the specific product. Please refer to the product description or contact our customer service for more information.